We really want you to use and enjoy your Endura cycle helmet. If you are unfortunate enough to be involved in an accident that has caused any impact to the helmet Endura offers a crash replacement service to reduce the cost of replacing your helmet with the same model or nearest model if the model crashed is no longer available. These helmets are provided at 50% of the cost of the Manufacturer’s Recommended Retail Price at time of replacement for the country where the original crashed helmet was purchased.
In order to use the scheme it is required:
How to arrange to replace your helmet via the Endura Helmet Crash Replacement Scheme
Send the helmet, proof of purchase from an Endura Authorised Dealer within the EC (a photocopy of receipt is sufficient) and a letter of explanation as to the crash that caused the damage to your helmet, to:
Crash Replacement Team
3 Starlaw Park
Tel: +44 (0)1506 497749
Fax:+44 (0)1506 497750
If you are located outside of the UK please email to firstname.lastname@example.org advising your location in Europe and will provide you with the best local address to send the package to.
*(only available within the EU)